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DukeEngage Takes Care of Students and Staff

In addition to designing programs that promise to give students a rare opportunity to impact communities in the U.S. and abroad, our experienced team has spent time working with our colleagues in Duke’s risk management office to ensure that we are building safe programs and that we have done all that we can to minimize risk. We also work closely with Duke Student Health, Duke REACH and Counseling and Psychological Services (CAPS) to ensure that all participants receive the best possible preparation and care before, during and after their participation with DukeEngage.

Online Pre-departure Training

All participants in DukeEngage are required to complete a series of online training modules, several of which focus on health and safety. We expect students to review these modules carefully in order to best prepare themselves for a successful summer experience.

Fortin Foundation DukeEngage Academy

General and site-specific health and safety training information is included in the two-day Fortin Foundation DukeEngage Academy, which all DukeEngage participants attend. From precautions about malaria medication to information about traveling alone as a woman to frank discussions about alcohol use, training topics are designed to alert students to possible risks and encourage them to make wise decisions.

Pamela Gray Willcox — Mother of a DukeEngager in Amman, Jordan

“Duke is very good about choosing which countries that are safe for travel and even though I had my fears about my daughter going to Jordan, she was perfectly safe and the photos she posted during her stay kept a smile on my face!”

International SOS

Several years ago, Duke University contracted with International SOS (ISOS), a medical and travel security assistance company, to provide worldwide assistance and evacuation services to protect our students who study and pursue service work overseas. Services provided by ISOS range from telephone advice and referrals for everyday issues to evacuation by private air ambulance in the event of a health emergency. The SOS network of multilingual specialists operates 24 hours a day, 365 days a year from Alarm Centers around the world. The coverage is designed to supplement the policies, procedures and support staff, which Duke University already has in place.

Emergency Contact Card

A laminated wallet emergency card, which includes the Duke’s ISOS membership number and the SOS alarm center phone numbers, is provided to all students at the DukeEngage Academy — and to their parents/guardians soonafter. The flip side of the card includes the DukeEngage emergency hotline, as well as numbers for DukeEngage’s travel agency, which addresses any travel-related concerns your student may encounter. This card should be carried by participants at all times.

Dana Katz — Mother of a DukeEngager in Dublin, Ireland

“My advice to other parents is to let your children go. The program is very well-run and purposefully designed. My daughter worked hard every day, explored on the weekends (when she wasn’t working) and experienced and learned so much more than I think she could have working at home.”